Shipping policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has shipped.

Shipping Rates & Delivery Estimates

We offer standard shipping (5–7 business days) and express shipping (2–3 business days). Shipping charges for your order will be calculated and displayed at checkout.
Free standard shipping is available for orders over $100.

Domestic Shipping

We currently ship within [list countries, e.g., the United States, Canada, etc.]. Delivery times may vary depending on the destination.

International Shipping

International shipping is available to select countries. Delivery times may range from 7–15 business days, depending on the location.
Customs and import duties may apply and are the responsibility of the customer.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor its progress.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us at [your email address] within 7 days of receipt. Include your order number and photos of the damage for prompt assistance.

Returns and Refunds

Due to the customizable nature of our products, all sales are final. However, if there is an issue with your order, please reach out to us for support.

Questions?
For additional inquiries, contact us at support@laceandstone.com or [your contact page URL].